jjl4 Privacy Policy
How We Handle Your Personal Data

1. Overview and Scope

This Privacy Policy applies to all personal data collected, processed, stored, and used by jjl4 (referred to herein as "jjl4", "We", "Us", or "Our") in connection with the operation of the online casino and sports betting platform accessible at jjl4.cam, as well as any associated mobile applications, support channels, and promotional communications.

This policy applies to all individuals who access or use the jjl4 platform, including registered Users, prospective registrants, and visitors to the jjl4 website. By using the jjl4 platform or creating an account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

jjl4 is committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission (NPC) of the Philippines. Where applicable, jjl4 also applies internationally recognised data protection principles to its handling of personal information.

2. Categories of Personal Data We Collect

jjl4 collects the following categories of personal data in connection with the provision of its services:

2.1 Identity and Contact Information

• Full legal name as it appears on a valid government-issued identification document;
• Date of birth and age verification data;
• Residential address (including city, province, and postal code within the Philippines);
• Email address and mobile telephone number;
• Copies of government-issued identification documents submitted for KYC verification (e.g., Philippine passport, driver's license, Unified Multi-Purpose ID, PhilSys National ID).

2.2 Financial and Transaction Data

• GCash account number or registered mobile number linked to GCash;
• Maya (PayMaya) account details where applicable;
• Bank account details (account name, account number, bank name) where bank transfer is used as a deposit or withdrawal method;
• Transaction history, including deposit amounts, withdrawal requests, and associated timestamps;
• Source of funds declarations where required by anti-money laundering regulations.

2.3 Gaming Activity Data

• Game session logs, including games played, bets placed, wager amounts, and outcomes;
• Sports betting history, including markets wagered on, bet amounts, and settlement results;
• Account balance history;
• Bonus and promotion usage records;
• Responsible gaming tool usage, including deposit limits set, self-exclusion requests, and session time configurations.

2.4 Technical and Device Data

• IP address and approximate geolocation data;
• Device type, operating system, and browser information;
• Session data, login timestamps, and authentication logs;
• Cookies and similar tracking data as described in Section 9 of this Policy.

2.5 Communications Data

• Records of correspondence with jjl4 customer support, including live chat transcripts, email exchanges, and support ticket records;
• Survey responses and feedback submissions where voluntarily provided.

3. How jjl4 Collects Your Personal Data

jjl4 collects personal data through the following primary channels:

Collection Method	Examples of Data Collected
Account Registration Form	Name, date of birth, email address, mobile number, password
KYC Verification Process	Government ID documents, proof of address, selfie verification
Deposit and Withdrawal Transactions	GCash number, Maya details, bank account information
Platform Usage and Gaming Activity	Game logs, betting history, session data, balance movements
Customer Support Interactions	Chat transcripts, emails, ticket content, call recordings
Cookies and Tracking Technologies	IP address, browser type, session tokens, analytics data
Third-Party Payment Providers	Transaction confirmation data shared by GCash, Maya, or banks

4. Purposes for Which jjl4 Processes Your Data

jjl4 processes your personal data for the following specific purposes:

• Account Management: To create, verify, maintain, and administer your jjl4 Account, including processing your registration and verifying your identity through KYC procedures;
• Service Delivery: To provide access to casino games, live dealer tables, sports betting markets, and all other services available on the jjl4 platform;
• Payment Processing: To process deposits, execute withdrawal requests, and maintain accurate transaction records for your account;
• Regulatory Compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and all other applicable Philippine laws and regulations;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, account compromise, and any unauthorised access to the jjl4 platform;
• Responsible Gaming: To monitor gaming activity for indicators of problem gambling behaviour and to administer responsible gaming tools including self-exclusion and deposit limit systems;
• Customer Support: To respond to your queries, resolve complaints, and provide technical assistance;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent or where jjl4 has a legitimate interest in doing so, subject to your opt-out rights;
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the jjl4 platform, user experience, and service offerings.

5. Legal Basis for Data Processing

Under the Philippine Data Privacy Act of 2012, jjl4 processes your personal data on the following legal bases:

6. Sharing of Personal Data

jjl4 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. jjl4 may share your personal data with third parties only in the following limited circumstances:

• Payment Processors: GCash (Globe Fintech Innovations Inc.), Maya (PayMaya Philippines Inc.), and accredited banking partners, to the extent necessary to process your deposit and withdrawal transactions;
• Game Software Providers: JILI Games and other licensed game providers who require session data to deliver their games on the jjl4 platform. These providers are contractually bound to handle your data in accordance with applicable privacy standards;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine government authorities when disclosure is required by law or in response to a lawful order;
• Identity Verification Services: Third-party KYC service providers engaged by jjl4 to verify the authenticity of identification documents submitted during account registration;
• IT and Infrastructure Providers: Cloud hosting, cybersecurity, and technical support service providers who process data on jjl4's behalf under strict data processing agreements.

All third parties with whom jjl4 shares personal data are required to handle such data in accordance with applicable privacy laws and are prohibited from using it for any purpose beyond the specific service they are engaged to provide.

7. Data Retention

jjl4 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law.

In general, jjl4 applies the following retention periods:

• Active Account Data: Retained for the duration of your active jjl4 Account, plus an additional period as required by PAGCOR and AMLA obligations following account closure;
• Transaction Records: Retained for a minimum of five (5) years following the relevant transaction, in compliance with anti-money laundering record- keeping requirements under Philippine law;
• KYC Documents: Retained for a minimum of five (5) years following account closure or the date of the last transaction, whichever is later;
• Support Communications: Retained for three (3) years from the date of the interaction unless a longer retention period is required for ongoing dispute resolution or regulatory purposes;
• Marketing Consent Records: Retained for the duration of your account and for a period of three (3) years following account closure or consent withdrawal to demonstrate compliance.

8. Data Security

jjl4 implements and maintains comprehensive technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jjl4 platform;
• Encryption of sensitive data at rest, including financial details and identification document copies;
• Multi-factor authentication options for User account access;
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis;
• Regular penetration testing and vulnerability assessments conducted by independent cybersecurity specialists;
• Continuous monitoring of platform infrastructure for anomalous activity or potential security incidents;
• Formal data breach response procedures, including notification protocols in compliance with NPC requirements.

9. Cookies and Tracking Technologies

jjl4 uses cookies and similar tracking technologies to operate the platform, analyse usage patterns, and improve the overall user experience for Filipino players. The following types of cookies are used on the jjl4 platform:

Cookie Type	Purpose	Required?
Essential / Session Cookies	Maintain your login session, remember account preferences, and enable core platform functionality	Yes — cannot be disabled
Security Cookies	Detect and prevent fraudulent activity, support authentication verification	Yes — cannot be disabled
Analytics Cookies	Collect aggregated, anonymised usage data to understand how players interact with the jjl4 platform	No — opt-out available
Preference Cookies	Remember your language, display, and notification preferences across sessions	No — opt-out available

You may manage non-essential cookie preferences through your browser settings or through the jjl4 cookie preference centre accessible within your account settings. Please note that disabling essential cookies may impair platform functionality and your ability to log in to your jjl4 account.

10. Your Privacy Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jjl4:

• Right to Be Informed: The right to be notified of how your personal data is collected and processed — as provided in this Privacy Policy;
• Right of Access: The right to request a copy of the personal data that jjl4 holds about you, along with information about how it is being processed;
• Right to Correction: The right to request correction of any inaccurate, incomplete, or outdated personal data held in your jjl4 account;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jjl4's legal retention obligations under PAGCOR and AMLA regulations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds of legitimate interest;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format for transfer to another service where technically feasible;
• Right to File a Complaint: The right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe jjl4 has processed your personal data in violation of applicable privacy law.

To exercise any of the above rights, please submit a written request to jjl4 using the contact details provided in Section 13 of this Policy. jjl4 will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

11. Minors and Age Restrictions

The jjl4 platform is strictly intended for use by individuals who are twenty-one (21) years of age or older, in compliance with Philippine gaming law and PAGCOR regulations. jjl4 does not knowingly collect personal data from individuals under the age of 21.

If jjl4 becomes aware that personal data has been collected from a minor — whether through misrepresentation during registration or any other means — such data will be deleted immediately, the associated account will be suspended, and any funds held in that account will be reviewed and handled in accordance with regulatory requirements.

If you are a parent or guardian and believe that your minor child may have registered with jjl4, please contact our support team immediately so that appropriate action can be taken without delay.

12. Changes to This Privacy Policy

jjl4 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform operations. The "Last Updated" date at the top of this page will be revised whenever a material change is made.

For changes that are material — meaning they significantly affect how jjl4 processes your personal data or your rights as a data subject — jjl4 will notify registered Users by email or through a prominent notice on the jjl4 platform prior to the changes taking effect. Your continued use of the jjl4 platform following the effective date of any revised Privacy Policy constitutes your acceptance of those changes.

13. Contact Information and Data Protection Officer

jjl4 has appointed a Data Protection Officer (DPO) in compliance with the requirements of the Philippine Data Privacy Act. If you have any questions, concerns, or requests regarding this Privacy Policy or jjl4's handling of your personal data, please contact the jjl4 Data Protection Officer using the details below: